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  • Phone:

    +2348033056352
  • Email:

    Info@ajohybrid.com
  • Location:

    D WING, CORPORATE BLOCK, NATIONAL POPULATION COMMISSION COMPLEX, OPP RITA LORI HOTELS. NO 12-14 BABS ANIMASHAUN STREET, SURULERE, LAGOS

vectorFrequently Asked Questions

Find Answers to Common Questions

We've compiled a list of frequently asked questions to provide you with quick and helpful answers. If you have a question that is not addressed below, kindly use the contact form to reach us.

Ajo-Hybrid Ajo, Thrift, and Co-operative is a financial platform designed to facilitate savings, loans, and cooperative financial services among members.

The application allows members to save money, take out loans, and participate in cooperative financial activities. Users can track their contributions, manage their accounts, and access financial services conveniently through the app.

To register, download the app from app store or play store, click on the Sign Up button, input referral co-op code or paste co-op link in your browser, and follow the instructions to enter your personal information, verify your identity, and create an account after receiving an otp via email or phone number.

You will need to provide your full name, email address, phone number, and a valid ID for verification.

Membership fees may vary depending on the cooperatives policies. Check the app or contact customer support for specific details.

To make a contribution, log in to the app, navigate to the portfolio, click on co-op payment section, input amount, and follow the prompts to deposit funds using your preferred payment method.

No, this is inputted manually by you.

If you miss a contribution, you will receive a reminder notification. Consistent missed contributions could affect your eligibility for certain services.

To apply for a loan, log in to the app, go to the get Loans section, and fill out the application form and indicate out 2 guarantors in your co-op. Your request will be reviewed, and you will be notified of the decision.

Eligibility requirements may vary, but generally, you need to be an active member with a good savings record. Additional criteria may apply based on the loan amount.

Loan approval times can vary, but typically, you can expect a response within 24 hours.

Benefits include access to savings plans, loan services, and participation in cooperative financial activities, along with the convenience of managing finances through the app.

Yes, you can invite friends and family who are in the same co-operative as you are to join the app by sharing your referral link available.

Yes, your information is secure. The app uses encryption and other security measures to protect your data.

You can contact customer support through the app by going to the feedback section on the dashboard and select “New ticket” Alternatively, you can email or call the support team directly.

If you forget your password, click on the Forgot Password link on the login page and follow the instructions to reset it.

To withdraw your savings, log in to the app, go to the portfolio section, and select the Withdraw savings option. Follow the prompts to complete the transaction.

Withdrawal fees may apply depending on the terms and conditions of your membership. Check the app or contact customer support for specific details.

Withdrawal processing times may vary, but typically, funds are available almost immediately.

Limited eligibility for services such as loans, saving withdrawal until all registration and forms filled and submitted.